MOVA
Frequently Asked Questions
Everything you need to know about MOVA
Privacy & Account
Do you track where I live?
When does my subscription renew?
Membership & Credits
How long am I committed for?
Do my credits roll over?
When do credits expire?
Can I transfer or refund credits?
I ran out of credits - how do I get more?
Can I pause or cancel?
Bookings, Check-ins & Schedules
Where do I see my bookings?
How far in advance can I book?
I forgot to check in - what happens?
How do I know studio schedules fit my life?
Cancellations & No-Shows
How do cancellations work?
Studios & Data
Do studios get my personal data?
Do I need to sign waivers?
One of my favourite studios isn't on MOVA—what do I do?
Support
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